Result for Question 2.4

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2.4.

Tracking System

Dave Providing incident tracking.
Dave Providing bug tracking.
Luke Tracking System
3 Responses

2.4.1.

Brief Description

  2.4.1.1. A system that allows tracking of bugs, feature request and support request, tasks, or any other type of data that needs to be tracked and assigned to developers.
Luke A system that allows tracking of bugs, feature request and support request, tasks, or any other type of data that needs to be tracked and assigned to developers.

2.4.2.

What are the important features of this tools?

  2.4.2.1. Ability for admin to have it set to allow anyone to add items to a tracker, or to only allow team members to do so.
Luke Ability for admin to have it set to allow anyone to add items to a tracker, or to only allow team members to do so.
  2.4.2.2. Ability to maintain history of the items with notes tagged by date, time and who made the notes
Luke Ability to maintain history of the items with notes tagged by date, time and who made the notes.
  2.4.2.3. Allow items to be assigned and re-assigned to team members
Luke Allow items to be assigned and re-assigned to team members
  2.4.2.4. All items to be dependant on other items (ie some other task) being completed
Luke All items to be dependant on other items (ie some other task) being completed

2.4.3.

What are the important usability factors of this tools?

  2.4.3.1. Coherence - The information is presented logically and without contradiction
Luke Coherence
  2.4.3.2. Ease of Navigation - The information is in a structure that is easy to navigate
Luke Ease of Navigation
  2.4.3.3. Simple and natural dialogue - Interaction between computer and users is as simple as possible and information in the interaction is presented in natural and logical fashion
Luke Simple and natural dialogue
  2.4.3.4. Searchable - The content within the site can be accessed by a search mechanism on site
Luke Searchable

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Generated On: 27 Sep 2002