Chart for Question 2.1.3.4

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2.1.3.4. Speak the users' language - During the interaction between computer and users, terms and concepts that are familiar to users are used rather than system-oriented terms

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7 6 5 4 3 2 1
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Average = 3.8
No. of Votes = 4
Participants Expert User Administrator Academic Not Expert
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Comment
John No Comment
Phil
3  
Terence
  6
Typically, abstruse names emphasize logical consistency vs. familiarity. While familiarity is useful, consistency is essential.
Garrett
  5
Brendan
1  

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Generated On: 25 Oct 2002