Week 6 S09

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Week 6

Contents

[edit] Video

Information R/evolution by Michael Wesch

[edit] Week 6

  • Notes
    • Feedback on proposals
      • What and Why questions
      • Large-scale surveys/research and IRB
      • Methodological fit
      • Ground questions in theory (I think.. or I observe.. needs to be backed up)
      • Overall: Emphasize Lit Review, Theory, Methods
    • Office hour reminder

[edit] Noticed/News

  • Only 10,000 Facebook Users Care About the New Terms
    • With the massive backlash that took place following the Consumerist article about Facebook’s temporarily modified terms of service (which was eventually set back to the original terms), you would have thought more people cared about how the new terms would be written. It’s clear that the majority of users only care once Facebook crosses the line but until they do, most users could care less about the terms.
  • The size of social networks | Primates on Facebook | The Economist
    • Thus an average man—one with 120 friends—generally responds to the postings of only seven of those friends by leaving comments on the posting individual’s photos, status messages or “wall”. An average woman is slightly more sociable, responding to ten. When it comes to two-way communication such as e-mails or chats, the average man interacts with only four people and the average woman with six. Among those Facebook users with 500 friends, these numbers are somewhat higher, but not hugely so. Men leave comments for 17 friends, women for 26. Men communicate with ten, women with 16.

[edit] Online Social Networks and Information Services

[edit] Reading Questions

  • Your reaction to the readings:
    • What would you like to see from a libraries and SNS article?
    • What questions do you have that aren't answered?
    • What issues should librarians/researchers be addressing in emergent research?

[edit] Group Work, Part I: Identifying Issues

The reading addressed a number of the challenges in integrating social technology. We will break into four groups and address some of the dimensions of the challenges.

  • Four groups, exploring the following:
    • Group 1: Service Issues (e.g. What services can the library provide through SNS)
      • Libraries can provide newsfeeds - can use FB functions to disseminate announcements and event notifications
      • FB as a tool to get people into the building
      • FB as a platform for sharing information about library skills - uploading tutorial video, etc.
      • FB as a tool to interact with individuals - a FB app/person/etc. could make book recommendations, start discussions about books
    • Group 2: Technical/Functional Issues (e.g. What tools/technologies should libraries look at to provide services)
      • Focus on bringing the internet into the library - making the library the center of the collection of information
      • Libraries house books, etc. but with digital information, libraries can band together and create larger repositories.
      • The libraries collect and manage large-scale digital resources
      • Libraries can band with patrons to create resources
      • Will libraries still require physical space?
        • Books in the background - more interactive learning spaces
        • DVD Kiosks, scanned books, etc.
    • Group 3: Ethical/Professional/Political Issues (e.g. The ethical issues in creating social library services)
      • Facebook control of patron data - if libraries use third-parties to connect with patrons, the third parties have access to patron data.
      • Libraries should clearly define boundaries that separate the librarian's personal and professional data. Boundaries should be set so that the libraries are not held responsible for librarian's persona data
      • OCLC - There really isn't a competitor - what ethical resp. does a organization like OCLC have, what resp. does CDLA/Academic Libraries have toward OCLC.
      • OCLC publishes ContentDM - many open source alternatives
      • Explicit nature of information sharing may lead to negative implications for librarians
      • These apply for business in general - libraries have always been particular battlegrounds for political decisions. Libraries break ground on these kinds of issues.


[edit] Group Work, Part II: Proposing Solutions

  • All groups, propose the following:
    • Information needs that libraries can answer with social technologies
    • Tools libraries can utilize to address these information needs
    • A few best practices for library use of social technology
  • Proposed Solutions:
  • Group 1:
    • Use FB/SNS to represent institutions rather than individual librarians. Work on getting people into the doors (SNS as outreach). Best Practice: Follow/understand social etiquitte.
  • Group 2:
    • Best Practice: Wait until people friend you, and don't use SNS just because it is cool. Make sure it is usable and informative for the user.
  • Group 3:
    • Libraries can promote themselves using FB/Media - SNS are a channel of promotion like other media. SNS should be looked at as a way of reaching out. Engage the users with things like book reviews, movie reviews, games, library-specific forums. Best practice: Allow users to post as anonymous so they are not forced to share data. Book clubs/book reviews as a useful social tool. Separate forums by age groups, allow for age-appropriate discussions.

[edit] Presentations

  • Thomas J


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