Avenues of support, both for the user and the support professional.

UNC Sources

There are three main support groups for the UNC campus (lots of smaller ones, too). Be aware that the quality of Macintosh support varies widely even within one of these groups, you may need to be persistant to get the help you need.

Apple Sources

Obviously, Apple maintains a number of sites of interest:

Other Good Starting Points

The web being what it is, there are many sites that serve as good starting points.

Training

Sites of Sites

Additional External Support Sites

Lists lists lists

Mac Users Groups, Forums, and Consultants