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Dissertation Information for Anne Gilliland-Swetland

NAME:
- Anne Gilliland-Swetland

DEGREE:
- Ph.D.

DISCIPLINE:
- Library and Information Science

SCHOOL:
- University of Michigan, Ann Arbor (USA) (1995)

ADVISORS:
- Joseph William Janes

COMMITTEE MEMBERS:
- Robert Mark Warner
- Michael David Gordon
- Daniel Atkins

MPACT Status: Fully Complete

Title: Development of an expert assistant for archival appraisal of electronic communications: An exploratory study

Abstract: This exploratory study examined: (1) the extent to which archival appraisal theory and practices that developed primarily in response to the demands of paper-based media, might be codifiable and also might need to be enhanced to meet the challenges of the digital environment; (2) how expert systems technology, interfacing with digital communications architectures, and based on archival appraisal theory and practices, might be used to implement a responsible solution for the electronic records management problems posed by electronic mail (such as high volume, inconsistency in item-level appraisal judgments, institutional security, and personal privacy); and (3) the potential for using appraisal approaches for more general information filtering in a variety of environments faced with digital information overload.

Using a three-phased approach, the researcher first conducted a citation analysis of archival literature in order to identify experts in archival appraisal. Secondly, through a knowledge acquisition process involving the participation of identified experts, the researcher delineated existing archival appraisal theory and practices. Thirdly, using a codification based on this delineation, the researcher developed and tested a prototype expert system that could assist archivists in academic institutional settings with the macro-appraisal of electronic mail.

The results of this research point out important structural and policy limitations to such an approach that are based around the current state of electronic mail technology and its local implementations, as well as the limitations of archival appraisal as currently expressed. The results also indicate, however, how powerful both archival appraisal and expert systems technology can be when used in combination to manage not only the information but the evidence contained on electronic mail systems. Such an approach opens up important opportunities for the expansion of archival roles in the digital age to encompass not only managing institutional risk; managing information; and identifying, preserving, and transmitting cultural heritage; but also documenting changes in social interaction due to digital technology, mining digital information assets, and harvesting knowledge.

MPACT Scores for Anne Gilliland-Swetland

A = 12
C = 7
A+C = 19
T = 12
G = 1
W = 12
TD = 12
TA = 0
calculated 2014-07-02 17:29:00

Advisors and Advisees Graph

Directed Graph

Students under Anne Gilliland-Swetland

ADVISEES:
- Eun Park - University of California, Los Angeles (2002)
- Kalpana Shankar - University of California, Los Angeles (2002)
- Ciaran Trace - University of California, Los Angeles (2004)
- Melissa Marie Guerrero Taitano - University of California, Los Angeles (2007)
- Anthony W. Dunbar - University of California, Los Angeles (2008)
- Kelvin Lewis White - University of California, Los Angeles (2008)
- Deborah Weissmann - University of California, Los Angeles (2010)
- Kimberly Doris Anderson - University of California, Los Angeles (2011)
- Eunha Youn - University of California, Los Angeles (2011)
- Ruth Elaine Bayhylle - University of California, Los Angeles (2011)
- Liladhar Ramchandra Pendse - University of California, Los Angeles (2013)
- Joy Rainbow Novak - University of California, Los Angeles (2013)

COMMITTEESHIPS:
- David Monroe - University of California, Los Angeles (1998)
- Karen Gracy - University of California, Los Angeles (2001)
- Bruce Henstell - University of California, Los Angeles (2001)
- Janet Obedi Kaaya - University of California, Los Angeles (2006)
- Leonard William D'Avolio - University of California, Los Angeles (2007)
- Shari Ann Lee - University of California, Los Angeles (2009)
- Sylva Natalie Manoogian - University of California, Los Angeles (2013)