Publications

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Refereed Journal Articles

Pomerantz, J., & Harvey, D. (unpublished). Integrating Liaison Librarianship into the Reference Curriculum.

Pomerantz, J. (2011). Identifying Reusable Resources in Digital Reference Responses. Reference & User Services Quarterly, 50(4), 366-378.

Eakin, L., & Pomerantz, J. (2009). Virtual Reference, Real Money: Modeling Costs in Virtual Reference Services. portal: Libraries and the Academy, 9(1), 133-164. preprint

Pomerantz, J., Abbas, J., & Mostafa, J. (2009). Teaching Digital Library Concepts Using Digital Library Applications. International Journal on Digital Libraries, 10(1), 1-13.

Pomerantz, J. (2008). Digital (Library Services) and (Digital Library) Services. Journal of Digital Information, 9(2).

Pomerantz, J., Mon, L., & McClure, C. R. (2008). Evaluating Remote Reference Service: A Practical Guide to Problems and Solutions. portal: Libraries and the Academy, 8(1), 15-30. preprint

Pomerantz, J., & Marchionini, G. (2007). The Digital Library as Place. Journal of Documentation, 63(4), 505-533. 2008 Emerald Literati Network Outstanding Paper Award Winner

Pomerantz, J. (2006). Collaboration as the Norm in Reference Work. Reference & User Services Quarterly, 46(1), 45-55.

Pomerantz, J., & Luo, L. (2006). Motivations and Uses: Evaluating Virtual Reference Service from the Users' Perspective. Library & Information Science Research, 28(3), 350-373.

Pomerantz, J. (2006). Google Scholar and 100% Availability of Information. Information Technology and Libraries, 25(1), 52-56.

Pomerantz, J., & Stutzman, F. (2006). Collaborative Reference Work in the Blogosphere. Reference Services Review, 34(2), 200-212.

Pomerantz, J., Luo, L., & McClure, C. R. (2006). Peer Review of Chat Reference Transcripts: Approaches and Strategies. Library & Information Science Research, 28(1), 24-48.

Pomerantz, J. (2005). A Conceptual Framework and Open Research Questions for Chat-based Reference Service. Journal of the American Society for Information Science and Technology. 56(12), 1288-1302.

Pomerantz, J. (2005). A Linguistic Analysis of Question Taxonomies. Journal of the American Society for Information Science and Technology. 56(7), 715-728.

Lavender, K., Nicholson, S., & Pomerantz, J. (2005). Building Bridges for Collaborative Digital Reference between Libraries and Museums through an Examination of Reference in Special Collections. Journal of Academic Librarianship, 30(2), 106-118.

Pomerantz, J. (2004). Factors Influencing Digital Reference Triage: A Think-Aloud Study. The Library Quarterly, 74(3), 235-264.

Pomerantz, J., Nicholson, S., Belanger, Y., & Lankes, R. D. (2004). The Current State of Digital Reference: Validation of a General Digital Reference Model through a Survey of Digital Reference Services. Information Processing & Management, 40(2), 347-363.

Pomerantz, J., Nicholson, S., & Lankes, R. D. (2003). Digital Reference Triage: An Investigation using the Delphi Method into the Factors Influencing Question Routing and Assignment. The Library Quarterly, 73(2), 103-120.

Peek, R., Pomerantz, J., & Paling, S. (1998). The Traditional Scholarly Journal Publishers Legitimize the Web. Journal of the American Society for Information Science. 49(11), 983-989.


Unrefereed Journal Articles

Pomerantz, J. (2008). Evaluation of Online Reference Services. Bulletin of the American Society for Information Science and Technology, 34(2), 15-19. [final]

Wildemuth, B.M., Pomerantz, J., Oh, S., Yang, S., & Fox, E.A. (2008). A digital libraries curriculum: Expert review and field testing. D-Lib Magazine, 14(7/8).

Pomerantz, J., Oh, S., Yang, S., Fox, E. A., & Wildemuth, B. (2006). The Core: Digital Library Education in Library and Information Science Programs. D-Lib Magazine, 12(11).

Pomerantz, J., Wildemuth, B. M., Oh, S., Yang, S., & Fox, E. A. (2006). Briefing: Digital libraries curriculum development. D-Lib Magazine, 12(7/8).


Refereed Book Chapters and Monographs

Yang, S., Oh, S., Wildemuth, B., Pomerantz, J. P., & Fox, E. A. (2011). Educational Resource Development for Information Retrieval in a Digital Libraries Context. In Efthimiadis, E. N., J. M. Fernández-Luna, J. F. Huete, & A. MacFarlane (Eds.), Teaching and Leaning in Information Retrieval. New York: Springer-Verlag.

Pomerantz, J., Choemprayong, S., & Eakin, L. (2008). The Development and Impact of Digital Library Funding in the United States. In D. A. Nitecki & E. G. Abels (Eds.), Advances in Librarianship (Vol. 31, pp. 37-92). New York: Academic Press.

Yang, S., Wildemuth, B., Kim, S., Murthy, U., Pomerantz, J. P., Oh, S., et al. (2008). Further Development of a Digital Library Curriculum: Evaluation Approaches and New Tools. In D. H.-L. Goh, T. H. Cao, I. T. Sølvberg & E. Rasmussen (Eds.), Asian Digital Libraries: Looking Back 10 Years and Forging New Frontiers: 10th International Conference on Asian Digital Libraries, ICADL 2007, Hanoi, Vietnam, December 10-13, 2007 Proceedings (Vol. 4822, pp. 434-443). New York: Springer-Verlag.

Yang, S., Fox, E. A., Wildemuth, B., Pomerantz, J., & Oh, S. (2006). Interdisciplinary Curriculum Development for Digital Library Education. In S. Sugimoto, et al. (Eds.), Digital Libraries: Achievements, Challenges and Opportunities. 9th International Conference on Asian Digital Libraries, ICADL 2006, Kyoto, Japan, November 27-30, 2006 Proceedings (Vol. 4312, pp. 61-70). New York: Springer-Verlag.

Pomerantz, J. (2004). A Repeated Survey Analysis of AskERIC User Survey Data, 1998-2002. In R. D. Lankes, J. Janes, L. C. Smith & C. M. Finneran (Eds.), The Virtual Reference Experience: Integrating Theory into Practice (pp. 11-41). New York: Neal-Schuman Publishers, Inc.

Pomerantz, J. (2003). Integrating Digital Reference Service into the Digital Library Environment. In R. D. Lankes & S. Nicholson & A. Goodrum (Eds.), The Digital Reference Research Agenda (pp. 23-47). Chicago: Association of College and Research Libraries.

Pomerantz, J., & Silverstein, J. (2003). Creating a System for Shared Information & Referral: The Importance of Ontology. In R. D. Lankes & C. McClure & M. Gross & J. Pomerantz (Eds.), Implementing Digital Reference Services: Setting Standards and Making it Real (pp. 149-158). New York: Neal-Schuman Publishers, Inc.

Reprinted as: Pomerantz, J., & Silverstein, J. (2003). Creating a System for Shared Information & Referral: The Importance of Ontology. In R. D. Lankes & C. R. McClure & M. Gross & J. Pomerantz (Eds.), Implementing Digital Reference Services: Setting Standards and Making it Real (pp. 149-158). London: Facet Publishing.

Peek, R. P., & Pomerantz, J. P. (1998). Electronic Scholarly Journal Publishing. In M. E. Williams (Ed.), Annual Review of Information Science and Technology (Vol. 33, pp. 321-356). Medford, NJ: Information Today, Inc.


Guest Edited Journal Issues

Pomerantz, J. (Ed). (2011). Digital Library and Digital Curation Education, Part Two. Journal of Education for Library and Information Science, 52(2).

Pomerantz, J. (Ed). (2011). Digital Library and Digital Curation Education, Part One. Journal of Education for Library and Information Science, 52(1).


Edited Books

Lankes, R. D., McClure, C., Gross, M., & Pomerantz, J. (Eds.). (2003). Implementing Digital Reference Services: Setting Standards and Making it Real. New York: Neal-Schuman Publishers, Inc.

Reprinted as: Lankes, R. D., McClure, C. R., Gross, M., & Pomerantz, J. (Eds.). (2003). Implementing Digital Reference Services: Setting Standards and Making it Real. London: Facet Publishing.


Conference Papers

Shah, C., & Pomerantz, J. (2010). Evaluating and Predicting Answer Quality in Community QA. In Proceedings of the 33rd International ACM SIGIR Conference on Research and Development in Information Retrieval. New York: Association for Computing Machinery. [preprint] final conference site

Pomerantz, J., Hank, C., McClure, C. R., Andrade, J., & McGilvray, J. (2009). A Meta-Assessment of Statewide Program Evaluations: Matching Evaluation Methods to Program Goals. In S. Hiller, K. Justh, M. Kyrillidou & J. Self (Eds.), Proceedings of the Library Assessment Conference: Building Effective, Sustainable, Practical Assessment (pp. 273-281). Washington, DC: Association of Research Libraries. [preprint] [conference proceedings] [conference site] [presentation]

Pomerantz, J., Haas, S. W., & Hecht, E. (2008). Identifying Reusable Resources in Digital Reference Answers. In Proceedings of the 71st Annual Meeting of the American Society for Information Science and Technology (Vol. 45). Columbus, OH: Information Today, Inc. [preprint] [final] [conference site]

Yang, S., Levy, J., Miller, K., Pomerantz, J.P., Oh, S., Wildemuth, B.M., Fox, E.A. (2008). Two approaches to enhance the education for ETDs: Developing educational modules and migrating the ETD Guide into a community wiki. Paper presented at ETD 2008: The 11th International Symposium on Electronic Theses and Dissertations, Aberdeen Scotland, June 4-7, 2008. final

Radford, M. L., Connaway, L. S., Pomerantz, J., Mon, L., & Janes, J. (2008). E-Valuating E-Reference: Transforming Digital Reference through Research and Evaluation. In Proceedings of the 71st Annual Meeting of the American Society for Information Science and Technology (Vol. 45). Columbus, OH: Information Today, Inc. [preprint] [final] [conference site]

Pomerantz, J. (2008). Designing, Developing, and Evaluating an Interdisciplinary Digital Library Curriculum. In J. Selthofer, T. Aparac-Jelušić & M. Krtalić (Eds.), Libraries in the Digital Age (LIDA) 2008 (pp. 143-148). Dubrovnik and Mljet, Croatia: Faculty of Philosophy, University J. J. Strossmayer and Rutgers University. [preprint] [conference site]

Yang, S., Wildemuth, B. Kim, S., Murthy, U., Pomerantz, J., Oh, S. and Fox, E. A. (2007). Digital Library Curriculum Module Evaluation and Tools to Enhance Modules and Visualize Their Usage. In Proceedings of the 10th International Conference on Asian Digital Libraries, Hanoi, Vietnam, Dec. 10-13, 2007.

Yang, S., Wildemuth, B.M., Kim, S., Murthy, U., Pomerantz, J.P., Oh, S., & Fox, E.A. (2007). Further Development of a Digital Library Curriculum: Evaluation Approaches and New Tools. Asian Digital Libraries: Looking Back 10 Years and Forging New Frontiers, Lecture Notes in Computer Science, 4822, 434-443. final

Yang, S., Oh, S., Pomerantz, J.P., Wildemuth, B.M., & Fox, E.A. (2007). Improving education and understanding of NDLTD. Paper presented at ETD 2007: The 10th International Symposium on Electronic Theses and Dissertations, Uppsala, Sweden, June 13-16, 2007. final

Pomerantz, J., Oh, S., Wildemuth, B. M., Yang, S., & Fox, E. A. (2007). Digital Library Education in Computer Science Programs. In Proceedings of the 7th ACM/IEEE-CS Joint Conference on Digital Libraries (pp. 177-178). New York: Association for Computing Machinery. [ preprint ] [ final ] [ conference site ]

Pomerantz, J., Wildemuth, B., Fox, E. A., & Yang, S. (2006). Curriculum Development for Digital Libraries. In Proceedings of the 6th ACM/IEEE-CS Joint Conference on Digital Libraries (pp. 175-184). New York: Association for Computing Machinery. [preprint] final conference site

Luo, L., & Pomerantz, J. (2005). Motivations and Uses: An Evaluation of Users' Use of a Chat Reference Service. In A. Grove (Ed.), Proceedings of the 68th ASIS&T Annual Meeting: Sparking Synergies: Bringing Research and Practice Together (Vol. 42). Medford, NJ: Information Today, Inc. [preprint] [conference site]

Pomerantz, J. (2005). The Use of Electronic Resources by Digital Reference Services. In J. Selthofer, T. Aparac-Jelušić & M. Krtalić (Eds.), Libraries in the Digital Age (LIDA) 2005 (pp. ???). Dubrovnik and Mljet, Croatia: Faculty of Philosophy, University J. J. Strossmayer and Rutgers University. [preprint] [conference site]

Pomerantz, J., & McClure, C. (2004). Evaluation of a Statewide Collaborative Chat-based Reference Service: Approaches and Directions. In L. Schamber & C. L. Barry (Eds.), Proceedings of the 67th Annual Meeting of the American Society for Information Science and Technology (pp. 102-109). Medford, NJ: Information Today, Inc. [preprint ] [conference site]

Pomerantz, J., & Lankes, R. D. (2003). Taxonomies for Automated Question Triage in Digital Reference. In C. C. Marshall, G. Henry & L. Delcambre (Eds.), Proceedings of the 2003 Joint Conference on Digital Libraries, May 27-31 2003, Rice University, Houston, TX (pp. 119-121). Washington DC: IEEE Computer Society. [ conference site ]

Nilan, M., Pomerantz, J., & Paling, S. (2001). Genres from the Bottom Up: What Has the Web Brought Us? In E. Aversa & C. Manley (Eds.), 64th ASIST Annual Meeting: Information in a Networked World: Harnessing the Flow (Vol. 38, pp. 330-339). Washington D.C.: Information Today, Inc. [preprint] [conference site]


White Papers

Pomerantz, J., & Blouin, B. (2005). Valuing Non-traditional Vehicles of Scholarship. Chapel Hill, NC: University of North Carolina at Chapel Hill. [final] [conference site]

Pomerantz, J., & Stutzman, F. (2004). Lyceum: A Blogsphere for Library Reference (Technical Report No. TR-2004-02). Chapel Hill, NC: University of North Carolina at Chapel Hill School of Information and Library Science. [final]

Silverstein, J., Pomerantz, J., & Lankes, R. D. (2000). An Online Referral Tool for the Department of Education: Meeting Customer Needs. U.S. Department of Education, Front Line Forum.