Subject: Re: Factory Refurbished Tools (DeWalt): Any Good?

From: [email-masked] (DeanEG)
Date: 9 Feb 1997 15:43:38 GMT

I have purchased both dewalt 12V drill and saw and each arrived without
narry a scratch or a cosmetic element suggesting previous exposure to the
air much less any use. They have been perfect. I would recommend them any
time. The warranty is the same and they are absolutely indistinguishable
>from  brand new.

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From: [email-masked] (David N. Levy)
Date: 10 Feb 1997 15:39:04 GMT

I love my reconditioned (looks and seems like new to me) 5" random
orbit sander I got for 49 bucks.

David N. Levy
University of Alabama at Birmingham
Birmingham, AL 35294-0007

[email-masked]

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From: [email-masked] (Alan P. Kefauver)
Date: Tue, 11 Feb 1997 02:08:11 GMT

I buy (bought) all my Dewalt tools from the B&D serviice center. Each
has a sticker that says factory reconditioned. Saved a lot and have
had no trouble.
3 sanders, an electric hand planer, 3 drills, 2 routers, 2 circular
saws, and a jig saw.

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From: [email-masked] (JWCERCIS)
Date: 12 Feb 1997 03:24:18 GMT

So what is the telephone number for the B&D/DeWalt service center????

Mill

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From: "plathrop" <[email-masked]>
Date: 12 Feb 1997 23:10:07 GMT

Alan P. Kefauver <[email-masked]> wrote in article
<32ffd3aa.201586195@news>...
> >time. The warranty is the same and they are absolutely indistinguishable

I bought (reconditioned) a 12v saw and drill kit($219) but it got swiped
before I could use it.  2 monthes later I went back got a  14.4v saw and
drill kit($224 my brother and I think they put the wrong price on it at the
B&D service center, we think it was suppose to be $324). I use them almost
every day no problem.  Many drywall screws and the saw works great to.  I
even got my bose(father-in-law) to buy the same drill(reconditioned).  I
want to get another one but the B&D service centers will no longer sell the
reconditioned Dewalt tools.  They are selling them to Habor freight and
NorthernH. 

Paul

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From: Dennis Burns <[email-masked]>
Date: Thu, 13 Feb 1997 08:22:56 -0800

> reconditioned Dewalt tools.  They are selling them to Habor freight and

Don't you wonder where all these reconditioned tools from Dewalt are
coming from?.

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From: Bob <[email-masked]>
Date: Thu, 13 Feb 1997 13:39:05 -0500

> Don't you wonder where all these reconditioned tools from Dewalt are

I asked the DeWalt factory rep the same thing while attending a sidewalk
clearance sale at the outlet store in Pigeon Forge TN. last year.   Most
of the stuff is damaged cartons/boxes that, by company policy cannot be
re-packaged and sold as new . . . it is re-packed into generic white
boxes and sodl as "REFURBISHED".   Most of what is sold in original
yellow boxes is either true customer-returned refurbs, and/or new stuff
that was discovered to be flawed during routine quality qontrol
inspections while still in-process at the factory.   The entire lot is
pulled from normal distribution and dis-assembled/checked for the known
or suspected flaw, then re-packaged and sold as "REFURBISHED".  In
reality, only a very small percentage of the refurb. stuff has ever been
in the hands of a customer.
-- 
						<<< BOB >>>

Q: What do you get when you cross a crooked lawyer with a sleazy
politician ?
A: Chelsea Clinton !

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From: [email-masked] (Mort Tenon)
Date: 13 Feb 1997 21:54:52 GMT

>> Don't you wonder where all these reconditioned tools from Dewalt are

In article <[email-masked]>, [email-masked] 
says...

>I asked the DeWalt factory rep the same thing . . . . in Pigeon Forge TN. 
last year.   Most
>boxes and sodl as "REFURBISHED".  . . . 
>In reality, only a very small percentage of the refurb. stuff has ever been

You could be right but I doubt it. I've looked at the selection at my B&D 
service center and most of the DeWalt stuff has enough left-over grime and 
abrasions on the plastic to suggest some on-the-job use, not just presale 
handling. I think the rep was trying to put the best spin on his product.

the Woodshop Notebook
http://www.geocities.com/Heartland/8108

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From: Kevin Duff <[email-masked]>
Date: Thu, 13 Feb 1997 19:23:44 -0800

Dennis Burns wrote:
> coming from?.Anybody ever see a Porter Cable factory refurbished center? Of course 
not, cuz the stuff never breaks like the cheesy Dewalt stuff.

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From: olek <[email-masked]>
Date: Thu, 13 Feb 1997 19:19:35 -0800

> > coming from?

I called a local Black and Decker repair center thinking of getting a 
refurbished biscuit joiner. They refereed me to Harbor Fright.  With the 
amount of catalogs Harbor Fright sends, theirs  got to be....  

As the story goes, with all this horse sh.. , got be a pony in here 
somewhere.

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From: Bryan D Johnson <[email-masked]>
Date: Fri, 14 Feb 1997 07:33:40 GMT

Kevin Duff wrote:

snip

> Anybody ever see a Porter Cable factory refurbished center? Of course

snip

Actually, I work 1 mile from the local Porter Cable jstore (it also is
the factory repair center for Delta).  They sell factory refurbished
stuff slightly cheaper than retail.  Since the small showroom is nearly
always stuffed full of fairly well used Porter Cable tools I guess they
must just be unsatisfied customer returns.  --

Come on, all manufacturers refurbish and resell their returns & it
doesn't say anything about the quality of the tools.

Bryan

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From: "J. Brent Taylor" <[email-masked]>
Date: Fri, 14 Feb 1997 11:49:00 -0500

> not, cuz the stuff never breaks like the cheesy Dewalt stuff.

Harbor Feight sells refurbished Porter Cable tools as well as
refurbished DeWalt.

Brent Taylor