Subject: TS-Aligner Jr./Hartville Tool

From: [email-masked]
Date: Mon, 31 Mar 1997 06:00:40 -0800

I noticed that someone bought a TS-jr from Hartville last month.  I have 
had one on backorder for 2 months, what gives?  I am beginning to wonder 
about Hartville Tool.  I bought the TS-Jr on a mystery discount where I 
recieved an extra %15 off.  Could this be too low a price and they want 
to wait me out.  I ordered it in mid Feb they said they were BO'd they 
thought it would ship in one week.  About two weeks later I got a card in 
the mail saying it would ship on March 20.  On March 20 I got another 
card that said they would ship on April 30.  How long should I hold out?

You might want to be careful of Hartville Tool!

Garry

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From: [email-masked]
Date: 31 Mar 1997 17:01:03 -0700

>card that said they would ship on April 30.  How long should I hold out?

I did the same thing, mystery discount and all.  Then I got the same card you did.
Then my aligner arrived two or three weeks ago.  The price is not the problem
IMO.  Probably just slow delivery from ejb.  Hold out.  This thing is really worth it.

ernie fisch

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From: "David B. Goldstein" <[email-masked]>
Date: Mon, 31 Mar 1997 18:46:26 -0800

> You might want to be careful of Hartville Tool!
The one thing I ordered on the 15% discount from Hartville arrived with
no trouble.

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From: "Jack A. Zucker" <[email-masked]>
Date: Tue, 01 Apr 1997 06:43:39 -0500

> The one thing I ordered on the 15% discount from Hartville arrived with

Hartville Tool is a big disorganized but they are otherwise wonderful to
deal with. They are about 60 miles from me and just before last New Year
I called them and got an amazingly good price on a Jet 13" planer. The
price beat any mail-order price by $150. The catch was that I had to
pick it up that day since they were closing the next day and not
re-opening until 1997 in which case the price would go back to normal.
Their computer showed that they had 11 in stock. Anyway, I called a
buddy to go with me (to help carry it) and we both took the afternoon
off of work. When we got there I was told a computer error was made and
that none were in stock. I was ticked off but they agreed to
hand-deliver the thing to my house when it came in. A few weeks later,
they delivered it and even carried it (all 250 pounds worth) down into
my basement workshop. They even threw in a set of link belts for free
when the belts ended up missing from the manufacturer's packaging.

I've ordered and bought many other smaller items too with very little
problem. 

Incidentally, they have a lifetime warrentee on ANYTHING bought through
their mail order catalog. That's hard to beat ! I wouldn't hesitate to
buy anything from them.

If you feel you're being given the run-around on the TS-Aligner, call
them and express your dissatisfaction. I bet they'll do something for
you. They seem to be run more like a mom-pop shop than a large tool
reseller.

-Jaz

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> 
> Jack A. Zucker                          | ESP Music
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