Title I, SEC. 1405. GRIEVANCE PROCEDURE. (a) In General. Each health plan must establish a grievance procedure for enrollees to use in pursuing complaints. Such procedure shall be consistent with subtitle C of title V. (b) Additional Remedies. If the grievance procedure fails to resolve an enrollee's complaint (1) in the case of an enrollee of a regional alliance health plan, the enrollee has the option of seeking assistance from the office of the ombudsman for the regional alliance established under section 1326(a), and (2) the enrollee may pursue additional legal remedies, including those provided under subtitle C of title V.