Problem: Arlington County in Virginia found itself faced with an increasing number of Southeast Asian and Hispanic immigrants who were unfamiliar with many important aspects of surviving in America as well as with the available social programs. Proposed Solution: The county's Bilingual Outreach program has been developed to help the immigrants meet their needs. The program sets up an office in each of several apartment complexes with large immigrant populations. Workers in the program both provide support for immigrants in their native language and serve as a source of information on available social programs as well as on American life in general. Evaluation: The program has succeeded in improving the conditions of the immigrants in the area; social services are more available since they are more poubicized, and the cultural transition is eased. The improving condition of the immigrants has improved along with it the stability of the apartment complexes and neighborhoods involved. Since the program's role is primarily to bring about the use of other existing county social services, the cost of the outreach program is fairly low. Contact: Marty Copenhaver, Director, Arlington Extension Service, 855 N. Edison St., Arlington, VA 22205. Phone: 703-358-6400. Citation: "Innovations 1992." Governing Magazine, Volume 6, October 1992, pp. 42-43. Keywords: social services, immigration, service delivery, language