Index of /pub/academic/political-science/National_Performance_Review/NPR-bysection/Chapter-2-Putting-Customers-First

[ICO]NameLast modifiedSizeDescription

[PARENTDIR]Parent Directory  -  
[TXT]Introduction1993-09-07 14:36 4.4K 
[TXT]Step-1:---Giving-Customers-A-Voice---And-A-Choice1993-09-07 14:36 33K 
[TXT]Step-2:---Making-Service-Organizations-Compete1993-09-07 14:36 19K 
[TXT]Step-3:-Creating-Market-Dynamics1993-09-07 14:36 7.8K 
[TXT]Step-4:---Using-Market-Mechanisms--To-Solve-Problems1993-09-07 14:36 9.8K