China Import/Export News Help File on Fax-On-Demand System The China Link Club December 6, 1993 --------------------------------------------------------------------------- STEP-BY-STEP INSTRUCTION: HOW TO USE FAX-ON-DEMAND System.......81 lines --------------------------------------------------------------------------- 1) Switch your dialing method to T (touch tone) if your fax machine was previously set up for pulse dialing. 2) Dial our fax number 317-743-5299 from a fax machine. If you are dialing outside of U.S., you will need to add the US country code. 3) When connected, You will hear... [Message] HELLO AND THANK YOU FOR YOUR CALL. IF YOU ARE CALLING FROM A TOUCH TONE PHONE, PLEASE MAKE THE FOLLOWING SELECTIONS: TO SEND FAX, PRESS 1. TO RETRIEVE INFORMATION BY FAX, PRESS 2. OTHERWISE, PLEASE RECORD YOUR NAME, PHONE NUMBER, AND A BRIEF MESSAGE AFTER THE BEEP. WE'LL GET BACK TO YOU SHORTLY. [End of message] You... Press "2" on your phone pad to use FAX-ON-DEMAND (You may interupt this measasge, i.e., press "2" as soon as you hear the message.) 4) Now you will hear... [Message] PLEASE ENTER YOUR FAX NUMBER FOLLOWED BY A POUND SIGN (#) AFTER THE BEEP. [End of message] You... Wait for the beep Enter "1234567890#" if your fax number is 123-456-7890 5) [Message] YOUR PHONE NUMBER IS 1234567890, IS THIS NUMBER RIGHT? IF YES, PLEASE PRESS THE POUND SIGN (#), IF NO, PLEASE PRESS THE STAR (*). THE "#" IS LOCATED UNDER THE NUMBER 9. THE "*" IS UNDER THE NUMBER 7. [End of message] You... Press "#" if the number you just heard is your fax number; Press "*" if the number you heard is not. In this case, you will be given a chance to try again 6) If you entered your fax number right, and you have confirmed it by pressing the "#" sign (pound sign), you will now hear... [Message] PLEASE SELECT THE DOCUMENT... PLEASE ENTER THE DOCUMENT NUMBER NOW. [End of message] You... Press the document NUMBER on your phone pad (Note: The document number for each issue is indicated at the beginning of that issue. For example, the document number for this issue is 1, as indicated in the very beginning after table of contents.) 7) Now you will hear... [Message] PRESS ONE (1) TO RECEIVE FAX NOW OR PRESS TWO (2) FOR MORE SELECTIONS [End of message] You... Press "1" (Let's assume you want to receive fax now) 8) Now you will hear... [Message] OK, OUR MACHINE IS STANDING BY. PLEASE PRESS "START" OR "SEND" KEY ON YOUR FAX MACHINE NOW. AGAIN THE "START" KEY IS THE KEY YOU PRESS TO SEND A FAX. [End of message] You... Press the "START" key or the "SEND" key to receive fax. Note: Some fax machines might not have a START key. they might have a BEGIN key instead. In any case, as long as you press the key you use to start sending out a fax, our computer will interpret it correctly. However, the STAR (*) key on your handset, as "START" might sound like, will not work. 9) Congratulations! Now the document you want is being sent to you.