Troubleshooting and Known Problems

Minimum Browser Requirements

The iMeet application uses advanced features that are only provided by the most recent versions of Netscape Navigator. Bearing this in mind, this application has a verification routine built in that checks to ensure that the web browser you are using is at least Netscape Navigator 3.0 or better. Earlier versions of Navigator and other types of browsers do not support features such as Java applets, client-side JavaScript, and LiveConnect which are utilized by this application. You can get the latest version of Netscape's Navigator by going to the Netscape home page.

Server-side Timeout

If you are using the iMeet application and you leave it for a period of time to work on something else, you may be prompted with a dialog box asking you to please log in again. After approximately 10 minutes of no access, the Netscape server will assume you have finished with the application and will delete your state information. When you try to access the application again, the iMeet application will no longer be sure who you are. As a result, the iMeet application asks you to log in again before continuing.

Multiple Time Zones

Unfortnately, because it deals with only 12 hours of the day (7am to 7pm) this release of iMeet does not correctly support users in different time zones. To be sure the application functions as expected, ensure that all users for a particular iMeet installation are in the same time zone.

Java Problems

Sometimes, one malfunctioning java applet can cause other java applets to stop working. If the java applets are not functioning correctly, try closing down your browser starting a fresh copy. Some more specific problems are listed below: