This screen shot shows a completed entry in the Reference Questions/Info Requests log of a librarian in a university news office. She uses the database to track many things, like the answers to frequently asked questions, data that took a long time to gather, and information that is difficult to find. Since often finding the answer relies on knowing whom to ask, she also found that it is a handy way of keeping track of contacts and what kind of information they can provide. She also uses the database to track how much of her time is spent on reference requests. The office uses a similar database to log queries from people outside of the office.
Reference Questions/Info Requests is a FileMaker 5 database.
SLA News Division Home
Last Updated: 3/18/03
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