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Excavating Occaneechi Town
Archaeology of an Eighteenth-Century Indian Village in
North Carolina
Edited by R. P. Stephen Davis Jr., Patrick C. Livingood, H. Trawick Ward, and Vincas P. Steponaitis
Copyright © 1998 by the University of North Carolina Press. All rights reserved. ISBN 0-8078-6503-6 (cd-rom & booklet).
TIPS FOR USERS of the
CD-ROMFrequently Asked Questions
(FAQ)
If you encounter a difficulty or bug
with the software, please read below to see if we have addressed your
problem.
Problem.
I try to install as directed for Windows 95 (mine is 98), and I am told
there is an illegal error. What is
wrong? Solution. Your problem with
installing Excavating Occaneechi Town is related to a conflict between
the installation program (industry-standard InstallShield) and a program
running on your computer (such as certain versions of Norton AntiVirus,
the driver for the MS Intellimouse, or possibly some others).
Fortunately there is a work-around, and once you have EOT installed
there should be no future conflicts.The easiest way to avoide these
software conflicts is to make a clean boot, so that you can run Windows
without any software that might cause a problem. Then you run the
installation program, and once you have installed the software you can
reboot normally. After this EOT should run without any
difficulties. Here is an excerpt from Microsoft on how to clean boot
your computer under Windows 98. The full document can be found at
http:/support.microsoft.com/support/KB/ARTICLES/Q233/9/63.asp How
to Perform Clean-Boot for Windows 981. Click Start, point to
Programs, point to Accessories, point to System Tools, and then click
System Information. 2. On the Tools menu, click System Configuration
Utility. 3. On the General tab, click Selective Startup, and then
click to clear the following check boxes: Process Config.sys
File Process Autoexec.bat File Process Winstart.bat File (if
available) Load Startup Group Items
4. Click OK. when
you are prompted to restart the computer, do so.NOTE: To restore your
original Startup options, click Normal Startup on the General tab in the
System Configuration Utility
tool. Problem. I am a
Windows 98 user and I do not get any sound on thevideo clips when I use
the "Graphic Viewer" on the
CD-ROM. Solution. The authoring program
that was used to createExcavating Occaneechi Town has some
problems with certain soundcards, including: "the IBM MWave, the Turtle
Beach Montego (ships withsomenewDell models), the SoundBlaser Live, the
ESS Technologies, Inc. 1688, 1853,1887,1868/1869, 1878, 8179 audio chips
(1868/1869 ships on some new Compaqmodels), Aztech (2320 & PCI 388-a3d),
Aureal Vortex, Adionix (ds xg wave),Diamond Monster, Trident PC, and
Yamaha (719?).There is a patch that you can download which should fix
the problem byupdating the part of the program used to play
videos. Download the file from
ftp://ftp.asymetrix.com/pub/tb2/common/5x/updates/soundfix.exe
This
can be done by selecting and copying the address above, going to yourweb
browser, pressing Control-O and then control-V and then Enter. Youwill
then be prompted with a File Download Window. Choose to Save theProgram
to Disk, and then select a directory to save the file to. The fileis
about 98K in size, and it should not take long to download no matterwhat
type of internet connection you have. Now, run this program called
soundfix.exe that you have downloaded. Youwill be prompted with a window
asking which directory to uncompress thefiles to. Type in the
Excavating Occaneechi Town directory. Thisshould be"c:\excavate"
if you used the default settings during the installation. The program
should report that two files were unzipped successfully. Nowyou can hit
the close button on the program and run ExcavatingOccaneechiTown.
This should fix the problem and allow you to hear the sound
onthevideos. Problem. I am experiencing
an "Isinst30" or "_Ins0433._mp" errorwhen installing Excavating
Occaneechi Town and I am running
Windows98. Solution. The error you are
experiencing is a problemthat InstallShield, the installation program
that we use, has with anon-standard pointing device under Windows 98.
There are twoworkarounds.FIX #1: If you happen to be
using the Microsoft Intellimouse with thelittle gray scrolling wheel,
you can disable the wheel and then continuewith the installation. 1.
Hit Control-Alt-Delete to open a "Close Window" window. This lists allof
the programs you are currently running. See if you have a programcalled
"Mswheel" listed. 2. If you do have "Mswheel," select that line and
Press the "End Task"button. Now you should be able to install
Excavating OccaneechiTown. After you are done with the
installation you can reboot yourcomputer to restore your Intellimouse.
If you are still experiencinginstallation problems try Fix #2. 3. If
you do not have "Mswheel," you are using some other non-standardmouse
device and you should hit the cancel button and use Fix
#2. FIX #2: This fix involves running Windows under Safe
Mode inorder to install Excavating Occaneechi
Town.
1. You must reboot your computer into Safe
Mode. To do thisclick Start | Shut Down | Restart and then click OK. Now
hold the CTRL key down until the Microsoft Windows 98 Startup Menu
appears. For some machines, you can use F8 instead of CTRL to bring up
the Microsoft Windows 98 Startup Menu. 2. Enter the number for Safe
Mode, and then press ENTER. 3. Your computer will boot into Safe
Mode, which means itdoes not load most drivers, including the
problematicnon-standard mouse driver. Now install the
ExcavatingOccaneechi Town software. 4. Once you have completed
the installation, reboot yourcomputer
normally. Problem. The
images in the report look very pixelized or display strange colors that
will not go away.
Solution. The
likely cause of this problem is that you are running Windows in a
graphics mode that is not capable of showing enough colors for this
software's configuration mode. You must run Windows in a graphics mode
that can display at least 256 colors simultaneously. You will know if
you are running Windows in a low-color graphics mode if you receive an
error message when you start Excavating Occaneechi Town. If you
receive an error message saying that you are not displaying enough
colors then you need to exit this software and modify your Windows
configuration to display more colors. See Changing Windows Graphics
Modes for more information. If the high-color choice under the
Graphics Mode heading in the Display Options is grayed out but you did
not receive an error message, then your graphics mode is capable of
displaying just 256 colors. Make sure that the 256-color mode, and not
the high-color mode, is checked. If your problems continue, read
below.
Problem. The graphics
sometimes flash strange colors for just a second when I change pages
before they go back to
normal.
Solution. This phenomenon is
known as palette flash and we have worked to reduce the likelihood of
its occurring, but it is unavoidable on some computers and in some
instances. This does not indicate that anything is wrong with your
computer or with the software. Palette flash only occurs on computers
that are in a 256-color graphics mode when more than one image tries to
share the screen at the same time. With some computers, you can avoid
this problem completely by switching to high-color graphics mode. See
Changing Windows Graphics Modes if you think your computer is capable of
higher-color modes in
Windows.
Problem. I am running
Windows 95 and the scroll bars next to the gray fields are difficult to
see.
Solution. There are two simple
ways to alleviate this problem. The first is to change the default
color of the fields in this report from gray to white. This is done by
choosing File | Display Options&ldots; from the menu and setting the
color of the fields to white and then hitting OK. Now there should be
no difficulty with a scroll bar that blends into the
field.
A different solution for those who
really like the gray fields is to change the Windows 95 color scheme.
The indistinct scrollbar only occurs in a handful of color schemes in
Windows 95. Go to the Start button and select Settings | Control Panel
| Display. Then press the tab labeled Appearance at the top of the
Window. Next choose a scheme from the list below the heading Schemes.
The Windows Default unfortunately causes the indistinct scrollbars, but
most of the other schemes work fine. Once you have selected a new
scheme press
OK.
Problem.
When I try to print something, the border around the text cover part of
the text, the graphics and text are not aligned correctly, or the text
appears off-center in its text
box.
Solution. When you encounter
this problem, the first thing that you should try is to get the most
up-to-date printer driver from your printer manufacturer. These are
available for free through the Internet or by calling the manufacturer's
support number. Most problems should be solved with updated printer
drivers. If the problems persist, and your printer is capable of print
modes better than 300 dpi (dots per inch), you might try setting the
dpi to 300. This can be done from the menu bar with File | Print
Setup. Select your printer and press Settings. Now find the control
for dpi and set it to
300.
Problem.
When I try to print something, I get an "out of disk space" error
message.
Solution. Windows utilizes
a software-based print spooler called the Print Manager in Windows 3.1.
For this to work you must have spare disk space where Windows can place
a copy of the information to be printed before sending it to the
printer. If you get this error message, try freeing disk space by
removing unneeded files or try issuing a smaller print job that will
require less
space.
Problem.
I get an error whenever I try to run the
videos.
Solution. You may not have
Video for Windows installed or you may not have the correct compression
drivers installed. For Windows 3.1 users, the drivers have been
included on the Excavating Occaneechi Town CD-ROM. Windows 95
users can find these files on the Windows 95 installation
disks.
Here are the instructions for
Windows 3.1 users.
1. Start
Windows.
2. Make sure you are in Program
Manager.
3. Insert the Excavating
Occaneechi Town CD-ROM in your CD
drive.
4. Select File | Run from the
menu.
5. Type
d:\vfw\disk1\vfwsetup.exe in the window and press Enter
if your CD-ROM drive is drive D.
Here are
the instructions for Windows 95 users.
1.
Select Settings | Control Panels from the Start button on the
Taskbar.
2. Double click on the Add/Remove
Programs icon.
3. Press the Windows Setup
tab at the top of the window.
4. Click once
on the line labeled "Multimedia" and then press the button labeled
"Details..."
5. Make sure that there is a
check next to the lines labeled "Media Player" and "Video Compression,"
then hit OK in both windows and follow the instructions.
Problem. When I
run the videos the animation is very halting and there are breaks
between movements.
Solution. Video
is one of the most demanding things that a computer can perform. We
have tried to make the video clips accessible to computers with a
double-speed CD-ROM drive and at least a 486DX2-66 computer. However,
we have found that performance can vary widely. For example, it has
been documented that some high-speed CD-ROMs (6x or faster) may have
difficulties playing slower-speed CDs. In addition the amount of
memory on the system and the amount of cache memory reserved for the
CD-ROM may impact performance.
See the
README.TXTfile
for more technicalinformation and visit the Excavating Occaneechi
Town Technical Support
web site. If this does not solve your problem, additional technical
support is available by posting an inquiry by e-mail to: occanee@sunsite.unc.edu or by
faxing 919-966-3829.
From Excavating Occaneechi Town, a CD-ROM for Windows / ISBN 0-8078-6503-6 / $45.00 / Published for the Research Laboratories of Archaeology by the University of North Carolina Press
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