Evaluating Vendors and Systems

The User Perspective

Kathleen M. Flynn
SLA June 11, 1996

Shopping for a Vendor/System

What I value the most...

How a Vendor Should Respond

Bad indicators:

What the Staff Should Know

How to Compare Vendors

The Art of Negotiating

How to get what you want

The Great Negotiating Principles

AND

How to Negotiate

Be Creative...

Things to remember...

Things to remember...

Things to remember...

The Great Negotiating Principles

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