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SriRangaSri List Archive: Message 00205 Jul 2004

 
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Dear Bhagavatas;
Though the yahoogroup Administration has been providing  excellent service, 
of late, a few problems were encountered by me. I believe that members and 
moderators of sister groups might also be experiencing similar problems. I 
am, therefore, copying for your information 3 complaints lodged today with 
Yahoo group Customer care.
If you also face similar problems, please let me know.
if so, it is time that moderators of all the groups fraternity took up these 
issues with the Yahoogroup Administration for fixing them permanently.
Dasoham
Anbil Ramaswamy
Moderator
Sri Ranga Sri
========================================================
Dear Sirs:
I wish to place on record my sincere appreciation of the excellent service 
provided by you. But, in the recent past, I encounter a few problems as 
indicated below. Kindly investigate and fix the problems and oblige. Thanks. 
Please reply to Ramanbil@xxxxxxxxxxx
Yours,
Anbil Ramaswamy
===================================================
Three Complaints to Yahoogroups  Administration

1.      Non members getting mails from Srirangasri:
        I am the Owner / Moderator of ?Srirangasri? group.
Very often, we get complaints from non members (i.e.) those whose ids do not 
figure either in the list of ?Active? members or in the ?Bouncing? lists, 
that they are receiving mails from our group.
For example ?

Betty Cheah bettycheah@xxxxxxxxxxx A complaint has already been lodged with 
Yahoogroup Administration but the person seems to be receiving mails and 
wants to be de-subscribed.

We do not wish to have on our mailing list even a single person who is 
unwilling to receive our mails.
Please do the needful and oblige.
====================================================

2.      Being unsubscribed from other Groups.
I am a member of Tiruvenkatam@xxxxxxxxxxxxxxx .
I have NEVER EVER requested to unsubscribe from the group. Annoyingly too 
often,
I get a message from Yahoo! Groups Notification
confirm-unsub-?ClgLaQv9_SUsxpBjEA838OWC7h4@xxxxxxxxxxxxxxx?
as follows:
--------------------------------------------------------
?Hello,
We have received a request from you to unsubscribe from the
        Tiruvenkatam group.  Please confirm your request by
        replying to this message.  If you do not wish to unsubscribe from
        tiruvenkatam, please ignore this message.

        Regards,

        Yahoo! Groups Customer Care?
-----------------------------------------------------------------
And, within a couple of days, I get another message saying that my request 
for unsubscribing from the Tiruvenkatam yahoogroup has been completed and I 
find Tiruvenkatam group dropped out of ?My Groups?.

Every time I subscribe, the same is getting repeated.

I have already lodged a complaint with Yahoo Customer Care. But, the problem 
continues.
Even today (25th July 2004), I received a similar notification.
I feel that this is the handiwork of some spammers.
Please investigate and fix the problem and oblige.
============================================================

3.      Request for membership in my own group!
I am the owner/ Moderator of Srirangasri@xxxxxxxxxxxxxxx . Sometimes, I get 
a message purporting to emanate from Yahoogroup Administration saying that 
my request for membership cannot be processed because I am already a member.
Why would I request membership for my own group?
I have also complained about this to Yahoogroup customer care.

This also seems to be the work of some antisocial elements.
Please look into this and fix the problem permanently.

Thank you
Yours truly,
Ramanbil@xxxxxxxxxxx
===========================================================





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