Dissertation Information for Jennifer LehrNAME:
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SCHOOL: ADVISORS: COMMITTEE MEMBERS: MPACT Status: Fully Complete Title: A multi-theoretic approach for exploring the role of measures in improving organizational performance Abstract: This is a dissertation about organizational measurement. Organizations have long been concerned with measurement. Many would argue that intense organizational measurement has been present since the advent of scientific management and Taylorism and has resulted in the routine quantification of such areas as sales, profit, productivity, inventory, stock prices, and others. Given the increasingly competitive and rapidly changing marketplace for today's organizations, the measures used by organizations take on even greater importance. An organization's very survival might depend on its ability to measure, evaluate, and adjust its activities and performance in a timely fashion. But how do measures affect those individuals who are members of the organization? What do the measures used by an organization mean to the people who work there? How do they perceive these measures? How does individual understanding and use of measures contribute to organizational change? Finally, how do different theoretical perspectives help explain these relationships? |
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