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Dissertation Information for Kelly Burke

NAME:
- Kelly Burke

DEGREE:
- Ph.D.

DISCIPLINE:
- Library and Information Science

SCHOOL:
- University of Hawaii (USA) (1994)

ADVISORS:
- Laku Chidambaram

COMMITTEE MEMBERS:
- William E. Remus
- Hong Mei Chen Garcia
- Philip Johnson

MPACT Status: Fully Complete

Title: Development processes and performance in groups using an electronic meeting system a comparison of face-to-face, synchronous and asynchronous meeting environments

Abstract: Many factors in the current business environment compel organizations to seek global ventures and alliances. Such globalization often results in new organizational structures and behaviors. For example, workteams must be able to perform tasks while members are distributed across geographic and temporal boundaries.

Technology presents opportunities for teams to collaborate in novel ways. However, researchers understand very little of the effect these technologies have on groups. This study employed a controlled laboratory experiment to examine group development and communication processes in the context of electronically supported meetings.

In particular, the study explored the following questions: (1) Are behavioral and development dynamics different in groups meeting in structurally different environments? (2) Are communication behaviors and effects different in groups meeting in structurally different environments? (3) Does performance differ between groups meeting in structurally different environments?

These questions were tested using a single factor with three levels repeated observations research design. This study is one of the first to analyze these issues in teams meeting from different places at different times over a period of time.

The independent variable: was meeting environment. Environment was manipulated across three levels--face-to-face, distributed synchronous, and distributed asynchronous.

Dependent variables were: group development, communication effectiveness, and performance. Development was measured by the level of perceived cohesiveness, conflict management, and process satisfaction. Communication effectiveness was measured by perceptions of social presence, communication effectiveness and satisfaction with the communication interface. Performance was assessed by the quality of the documents produced.

Controlled variables were: technological support, task type, group size, individual differences and time spent on task were controlled across and within treatments.

Thirty three groups of four members each were evenly divided between and randomly assigned to the three conditions. Results of the study indicate that the structure of the meeting environment may not exhibit a significant impact on group development. On the other hand, environment may affect performance. Some support is shown for the theoretical argument that, over time, groups adapt to and appropriate the structures within which they operate. Further, evidence suggests that structures vary in the extent to which they can be appropriated.

MPACT Scores for Kelly Burke

A = 0
C = 0
A+C = 0
T = 0
G = 0
W = 0
TD = 0
TA = 0
calculated 2009-06-08 19:29:47

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Students under Kelly Burke

ADVISEES:
- None

COMMITTEESHIPS:
- None