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Dissertation Information for Hsiao-Hui Wang

NAME:
- Hsiao-Hui Wang

DEGREE:
- Ph.D.

DISCIPLINE:
- Library and Information Science

SCHOOL:
- University of Hawaii (USA) (1997)

ADVISORS:
- Meheroo Jussawalla

COMMITTEE MEMBERS:
- Dan J. Wedemeyer
- Miles Merrill Jackson
- Laku Chidambaram
- David C. Yang

MPACT Status: Fully Complete

Title: The value of information technology: An empirical study of the impact of IT capabilities and IT use on economic growth and on organizational performance in Taiwan

Abstract: This dissertation presents an IT-capabilities-enhancing approach empirically examining the impact of IT capabilities and IT use on economic growth and on organizational performance. The study was conducted in two phases. The first phase of the research traced the longitudinal analysis by using macroeconomic data; the second phase focused on the firm-level analysis by using cross-sectional data.

First, a time-series analysis characterized the national IT-capabilities factors, and investigated the joint effects of national IT capabilities and IT investment on economic growth over a 16-year period from 1980 to 1995. Second, a cross-sectional field survey was performed. One hundred and forty-eight questionnaires were returned by top management of Taiwan's manufacturing and service enterprises.

This study is one of the first attempts to link two different levels of analysis for a comprehensive understanding of IT value. It is also the first empirical study to treat national IT policy as a research variable in explaining the problem domain of IT value.

Findings from macroeconomic analysis suggest that Taiwan's economic development can be best explained by "S&T human resources" and "basic telecommunications services" over time. While the study's longitudinal data does not provide support for the positive direct contribution of IT investment to economic growth, it implies that the strategy of IT-led development in Taiwan will be more effective in the future if policy leaders focus on investing in telecommunications infrastructure and human training rather than on incentives for increased industry spending in IT.

Findings from firm-level analysis reveal that IT use in networking, top management involvement, IT investment, and IT use in primary activities appear to be influential indicators in predicting Taiwanese firm's performance. This dissertation supports the view that using multiple measures may be the most effective way of fully capturing the multiple dimensions of a firm's performance and the sophistication of IT implementation. It is worth noting that managerial support can be really critical in accruing the most benefits from IT, particularly when the firm has limited financial and policy resources, and has little experience with IT.


MPACT Scores for Hsiao-Hui Wang

A = 0
C = 0
A+C = 0
T = 0
G = 0
W = 0
TD = 0
TA = 0
calculated 2008-01-31 06:31:32

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Students under Hsiao-Hui Wang

ADVISEES:
- None

COMMITTEESHIPS:
- None