Dissertation Information for Bella Karr GerlichNAME:
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SCHOOL: ADVISORS: COMMITTEE MEMBERS: MPACT Status: Fully Complete Title: Work in motion/assessment at rest: An attitudinal study of academic reference librarians. A case study at Mid-Size University (MSU A)
Abstract: It is reasonable to assume the existence of a new "dynamic" that influences how to measure reference services in libraries and how we evaluate the reference librarians who provide those services. Traditional, face-to-face delivery of reference services is reported to be declining, and there is myriad evidence, albeit largely uncollated and little evaluated, that suggests reference librarians are delivering significant and increasing amounts of the services they render in network environments. These trends raise questions, in turn, about how well we understand the current state of affairs in reference services, particularly where the management and evaluation of reference services in network environments are concerned. |
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