Troubleshooting


If you cannot open a file:

To display server messages:

  1. From the Edit menu, select Preferences.

  2. Select the Miscellaneous panel, if necessary.

  3. Select the Show Server Messages option.

    Messages from servers often provide more detailed information than error messages from Redbaron. Server messages are displayed in the current document window, not in a dialog box.

  4. Click OK.

To display technical information about your system:

  1. From the Help menu, select About Redbaron.

  2. Select the Support button.

    To save the information displayed, select the Save button.