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Metropolitan Center for Women and Children

Sexual Assault Response and Assistance (SARA) Center

Crisis Line: 1 (888) 411-1333

The Greater New Orleans Women’s and Children’s Center



The Metropolitan Center for Women and Children (MCWC) operates two programs: Metropolitan Battered Women's Program and SARA Center (Sexual Assault Recovery Assistance). However, the YWCA Rape Crisis Program's old crisis line (504-483-8888) still "exists" because it automatically forwards to our crisis line (504-837-5400). We intend to continue this arrangement for quite some time so that former clients will continue to be able to find us.

If you are reporting a rape you should ask the local crisis center for a referral to a victim's advocate who will walk you through the process. For information on Reporting a rape click here.

Current info:
Metropolitan Center for Women and Children
Metropolitan Battered Women's Program
SARA Center
PO Box 10775
Jefferson, LA 70181
504-837-5400 (24 hour crisis line for DV and SA)
504-837-5400 (also the business line)

Other contact:

Emergency 24 hr. Hotline: 504-837-5400
Statewide: 1-888-837-5400 and/or 1-888-411-1333
Jefferson: 504-837-5400
River Parishes/St. John, St. James, St. Charles: 985-651-7397
Domestic violence shelters in St. Tammany/Slidell: 985-781-4852
Sexual Assault Crisis hotlines in Slidell: 504-483-8888, 504-643-9922, and/or 504-643-4259

We accept collect crisis calls.

Executive Director: Dale Standifer
SARA Center Coordinator: Tracey Monteferrario-Rubenstein
Domestic Violence Coordinator: Bernadette Patin

Parishes ("counties") that SARA Center serves:
St. Bernard
St. Charles
St. John the Baptist
St. James
St. Tammany


Louisiana hotlines:

  • LA Statewide hotline: 1-888-411-1333, 1-888-995-7273
  • Louisiana Domestic Violence Hotline:
  • New Orleans 24 hr. crisis hotline: 1-888-411-1333, 1-(504)-482-9922 or 1-504-483-8888 -collect calls accepted.
  • Psychiatric crisis cope line: 1-800-749-2673
  • For victim assistance call 1-504-827-5035 or 1-504-827-7225.
  • Individuals in need of crisis counseling can call Louisiana Spirit toll-free at 1-800-273-8255


  • Other New Orleans area resources and contact

    Project S.A.N.E. (Sexual Assault Nurse Examiner)
    Medical Center of Louisiana at New Orleans
    1450 Poydras Street
    504 903 5009

    St. Bernard’s Battered Women’s Program
    Office number: 504-277-3177
    Emergency Hotline: 504-277-3178
    Victim Assistance: 1-504-827-5035 or 1-504-827-7225

Related links:

Louisiana Coalition Against Domestic Violence

Louisiana foundation against sexual assault


LaFASA list of crisis centers in Louisiana

Katrina Rape Relief Information from LaFASA

Aardvarc Louisiana resources

Rape Crisis Information Pathfinder - Louisiana resources

Office of mental health



About the NORAA NETWORK (New Orleans Regional Alliance Against Abuse):

CURRENTLY, THE NORAA NETWORK encompasses Metro, Crescent House, the SARA center, Project SAVE and the St. Tammany Parish Child Advocacy Center.

The city's rape crisis network is made up of the SANE nurses, the Sexual Assault Recovery Assistance Center (SARA, the reorganized version of the YWCA rape crisis center), NOPD's sex crimes unit, the district attorney's office, and the New Orleans crime lab. (Fensterstock, 2006)


The Greater New Orleans Women’s and Children’s Center D/B/A Metropolitan Battered Women’s Program
P.O. Box 10775
Jefferson, LA 70181
Phone: (504) 837-5400
Crisis Line: (888) 411-1333

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This page is not officially affiliated with SARA. It is intended for information purposes only.



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