Dissertation Information for Haseeb Fadhel Rashid
- Haseeb Fadhel Rashid
- Library and Information Science
- Case Western Reserve University (USA) (1985)
- Tefko Saracevic
- Sarah Scott Gibson
- Kamlesh Mathur
- Thomas Gleason Morris
MPACT Status: Fully Complete
Title: Factors affecting user satisfaction in a medical library and a comparison with other types of libraries
Abstract: Determination of book availability is one of the recommended methods for measuring library effectiveness, or providing books/documents to library users according to their needs. The method has been proven useful in a number of earlier studies carried out in America and England. In the present study this is tested by a survey using a questionnaire form in order to determine user satisfaction in getting titles in the Cleveland Health Sciences Library (CHSL).
A comparison was made of the results obtained from this study with the results of other studies obtained from other types of libraries.
The uniqueness of the present study is that it is carried out in a medical library using seven different factors. Also it characterizes in detail collection development and acquisition policies, and emphasizes their usefulness in book availability measures. In the light of observed results and comparison with earlier studies, it attempts to generalize the available methods.