Dissertation Information for Lynne C. Chase
MPACT Status: Fully Complete
Title: Getting in on the front end of information systems development: Records manager/systems analyst interactions in state government agencies
Abstract: Given that hardly a day goes by that national and regional newspapers, journals, and association publications do not mention another incident highlighting the important role of records within the private and public sectors, this study seeks to explore relationships between records managers and systems analysts within the information systems development (ISD) environment in the government of Central State. Rather than assessing relationships through the success or failure of the resulting information systems development project, this study looks at the interactions and relationships of records managers and systems analysts during the early stages of ISD. Drawing on interview data, field notes, and documents gathered within two state government agencies, this two-case study illustrates the influences of pre-determined and emerging factors on relationships between key participants.
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