Dissertation Information for Cameron K Tuai
MPACT Status: Fully Complete
Title: A structural contingency theory model of library and technology partnerships within an academic library information commons
Abstract: The integration of librarians and technologists to deliver information services represents a new and potentially costly organizational challenge for many library administrators. To understand better how to control the costs of integration, the research presented here will use structural contingency theory to study the coordination of librarians and technologists within the information commons (IC), a unit of the academic library. Contingency theory seeks to optimize the organizational structures necessary for coordinating partner workflows; it suggests that coordinative structures should be congruent with workflow interdependence. In other words, as workflow interdependence increases, the complexity of coordination necessary to integrate the workflows should also increase. To examine this theory, the work presented here will: (a) test for a positive relationship between coordination and interdependence; (b) test for correlation between perceptions of IC performance and interdependence and coordination congruency; and (c) explore the contingency theory expectation that behavioral differentiation positively affects coordination.
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