Glenwood Elementary and UNC formally kicked off a partnership this week that provides Glenwood teachers with access to UNC’s technology help desk. Glenwood teachers can call the center to ask questions about school or home technology issues 24 hours a day, seven days a week.
The district’s Information Technology Division has been working with UNC to establish this pilot program to extend help desk services to teachers whenever they need it. Results of the pilot will determine if it is practical to extend the service to other schools.