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Dissertation Information for Ann Boudreau Beecher

NAME:
- Ann Boudreau Beecher

DEGREE:
- Ph.D.

DISCIPLINE:
- Library and Information Science

SCHOOL:
- University of North Texas (USA) (2004)

ADVISORS:
- Brian Clark O'Connor

COMMITTEE MEMBERS:
- Elizabeth Figa
- Michael Richards Kozak
- Florence M. Mason

MPACT Status: Fully Complete

Title: Wayfinding tools in public library buildings: A multiple case study

Abstract: Wayfinding is the process of using one or more tools to move from one location to another in order to accomplish a task or to achieve a goal. This qualitative study explores the process of wayfinding as it applies to locating information in a public library. A group of volunteers were asked to find a selection of items in three types of libraries--traditional, contemporary, and modern. The retrieval process was timed and the reactions of the volunteers were recorded, documented, and analyzed. The impact of various wayfinding tools--architecture, layout, color, signage, computer support, collection organization--on the retrieval process was also identified. The study revealed that many of the wayfinding tools currently available in libraries do not facilitate item retrieval. Inconsistencies, ambiguities, obstructions, disparities, and operational deficiencies all contributed to end-user frustration and retrieval failure. The study suggests that failing to address these issues may prompt library patrons--end users who are increasingly interested in finding information with minimal expenditures of time and effort--to turn to other information-retrieval strategies and abandon a system that they find confusing and frustrating.

MPACT Scores for Ann Boudreau Beecher

A = 0
C = 0
A+C = 0
T = 0
G = 0
W = 0
TD = 0
TA = 0
calculated 2008-01-31 06:21:43

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Students under Ann Boudreau Beecher

ADVISEES:
- None

COMMITTEESHIPS:
- None